Privacy Policy

Privacy Policy

OUR COMMITMENT

Lava Capital is committed to protecting the privacy and security of your personal data.

Lava Capital respects the privacy of individuals and is committed to managing personal data responsibly and in accordance with the Personal Data Protection Act 2012 of Singapore (PDPA) and other applicable laws and regulations.

This Data Protection Notice explains how Lava Capital may collect, use, disclose, retain, and protect personal data in connection with our business activities and the services we provide.

We aim to be transparent about the way personal data is handled and to ensure that appropriate safeguards are implemented to protect information from unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.

If you have any questions regarding this Data Protection Notice or how your personal data is handled, please contact us:

LAVA CAPITAL PTE. LTD.

Lava Capital Pte. Ltd.
UEN: 202206391D
Registered in Singapore: February 2022
Registered Address: 1 Marina Boulevard, #20-50, One Marina Boulevard, Singapore 018989

© 2026 Lava Capital Pte. Ltd. All rights reserved.

Lava Capital Pte. Ltd. | UEN 202206391D | Singapore

COLLECTING AND USING YOUR PERSONAL DATA

Collecting Your Personal Data

Lava Capital may collect personal data from you when you:

  • Make an enquiry with us;
  • Apply for or use our products or services;
  • Establish or maintain a client relationship with us;
  • Complete account-opening, onboarding, or verification documentation;
  • Communicate with our advisers, representatives, or staff;
  • Visit or interact with our website or online services;
  • Participate in events, surveys, or other activities organised by us; or
  • Otherwise provide information to us in the course of our business relationship.

The types of personal data collected may include your name, contact details, identification information, residential address, employment information, financial information, investment objectives, risk profile, account information, and other information reasonably required to provide our services.

 

Where appropriate, Lava Capital may also collect information from authorised representatives, professional advisers, financial institutions, product providers, publicly available sources, or other third parties where permitted under applicable law.

PURPOSES FOR COLLECTING, USING AND DISCLOSING PERSONAL DATA

Lava Capital may collect, use, and disclose personal data for purposes that are reasonably appropriate in the circumstances and for which notification and/or consent is required under applicable law.

These purposes may include:

  • Providing financial, investment, advisory, or related services;
  • Processing and administering applications and accounts;
  • Assessing client requirements and financial circumstances;
  • Conducting client onboarding and verification procedures;
  • Conducting identity verification and due diligence;
  • Complying with applicable anti-money laundering and counter-terrorism financing requirements;
  • Meeting regulatory, legal, tax, and reporting obligations;
  • Managing and administering products and services;
  • Processing transactions and payments;
  • Managing risks, fraud prevention, and security;
  • Maintaining and improving our systems, processes, and services;
  • Responding to enquiries and providing client support;
  • Communicating with you regarding your account, services, or transactions;
  • Conducting research, analysis, and business planning;
  • Providing information about relevant products or services where permitted by law; and
  • Other purposes notified to you at the time your personal data is collected or for which your consent has been obtained.

Lava Capital will seek consent where required by the PDPA, subject to applicable exceptions and deemed-consent provisions under Singapore law. Individuals may withdraw consent where permitted, although withdrawal may affect our ability to provide certain services.

DISCLOSURE OF PERSONAL DATA

Where reasonably necessary for the purposes described above, Lava Capital may disclose personal data to third parties and service providers.

These may include:

  • Financial institutions and banks;
  • Investment managers and fund managers;
  • Brokers, custodians, transfer agents, and other market intermediaries;
  • Financial advisers and professional representatives;
  • Insurance providers and relevant service providers;
  • Accounting, tax, legal, and other professional advisers;
  • Technology, cybersecurity, cloud-storage, and information-management providers;
  • Administrative and operational service providers;
  • Payment processors and transaction service providers;
  • Compliance, risk-management, identity-verification, and fraud-prevention providers;
  • Auditors and other professional service providers;
  • Government authorities and regulatory bodies where required or authorised by law;
  • Organisations involved in corporate restructuring, mergers, acquisitions, or transfers of business assets; and
  • Other parties where you have provided consent or where disclosure is otherwise permitted or required under applicable law.

Where third parties process personal data on our behalf, Lava Capital will take appropriate steps to ensure that suitable contractual and operational safeguards are implemented.

PROTECTION OF PERSONAL DATA

Lava Capital takes reasonable steps to protect personal data in its possession or under its control against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.

Depending on the nature of the information and the circumstances, safeguards may include access controls, authentication procedures, secure systems, encryption, employee confidentiality obligations, security monitoring, and appropriate organisational and technical measures.

The PDPA requires organisations to make reasonable security arrangements to protect personal data in their possession or under their control.

RETENTION OF PERSONAL DATA

Lava Capital will retain personal data only for as long as it is reasonably necessary to fulfil the purposes for which it was collected or to comply with applicable legal, regulatory, accounting, tax, or other obligations.

When personal data is no longer required for a business or legal purpose, we will take reasonable steps to dispose of or anonymise it appropriately.

TRANSFER OF PERSONAL DATA OUTSIDE SINGAPORE

Lava Capital may engage service providers or organisations located outside Singapore. Where personal data is transferred outside Singapore, we will take appropriate steps to ensure that the recipient provides a standard of protection for the personal data that is comparable to the protection required under the PDPA.

Lava Capital may engage service providers or organisations located outside Singapore. Where personal data is transferred outside Singapore, we will take appropriate steps to ensure that the recipient provides a standard of protection for the personal data that is comparable to the protection required under the PDPA.

ACCESSING AND CORRECTING YOUR PERSONAL DATA

You may request access to personal data about you that is in our possession or under our control, subject to the applicable exceptions under the PDPA.

You may also request correction of personal data where you believe that it is inaccurate or incomplete.

Upon receiving an appropriate request, Lava Capital will process the request in accordance with the requirements of the PDPA. Singapore’s PDPA provides individuals with access and correction rights, subject to specified exceptions.

Lava Capital
1 Marina Boulevard, #20-50, One Marina Boulevard, Singapore 018989
Singapore

We may need to verify your identity before processing an access or correction request.

DATA PROTECTION OFFICER

Lava Capital has designated responsibility for overseeing personal-data protection and compliance with applicable data-protection requirements.

If you have questions about our collection, use, disclosure, or protection of personal data, or wish to exercise your rights under the PDPA, please contact our Data Protection Officer:

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